Enhanced AccèsD log-on procedure
Desjardins is launching a new AccèsD log-on procedure as part of our ongoing commitment to bring you the highest possible information security standards. This system allows you to make your transactions in complete security.
Logging on
Until January 20, 2008, your user code and password will still be entered on the same page, i.e. the current log-on page:
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Starting January 20, 2008, the log on process will take place in 2 separate steps instead of one.
First, the log-on page will ask you to enter your user code:
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Then, a second page will ask you to enter your password:
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Configuring your security settings
When you log on as usual to AccèsD, you will be asked to configure your new security settings. Important: No e-mail will be forwarded to you to change your configuration.
Configuring your security settings consists of 3 steps:
- Creating a personal phrase and memorizing an image.
- Selecting 3 questions and entering the answers.
- Reviewing and confirming your new security settings.
To see the entire process, see the online demonstration.
Over the next few months, AccèsD users will be randomly invited to follow the configuration procedure. These steps are essential and cannot be postponed.
AccèsD log-on with new settings
With the new settings in place, once you've entered your user code, the system will display your personal phrase and image:
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Your personal phrase and image displayed confirm that you are on the genuine AccèsD site. Never enter your password if either of these elements is missing!
If you log on from an non-usual location, you'll be asked to answer a question you've selected when configuring your new security settings:
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This step verifies your identity. Simply answer the question to access your accounts.
To find out more about the enhanced AccèsD log-on procedure, see the FAQ section.
If you have any other questions about the enhanced logon procedure, contact us.
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